Ordering Policies

Payment Methods Accepted

For parts and accessories ordered online, we accept Visa, MasterCard, American Express, Discover, and PayPal. When ordering trailers, personal checks and money orders may be accepted, but we encourage you to check with us when buying.

Shipping

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using UPS or USPS. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total weight and size of your order.  We do not ship internationally.

Returning Parts

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 14 days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than 14 days after the purchase date will be subject to a 15% restocking fee. The original shipping and handling charges are not refundable. Please mail your package in a prepaid, insured, traceable method to the address below.
THE TRAILER SHOPPE, LLC 171 NAPIERVILLE RD., EPRATA, PA 17522
*Excludes All Trailers

Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.